If your question isn't addressed here, feel free to get in touch with us,
and we'll promptly respond to you inquiry.
Because our commitment to your satisfaction is genuine. We are not an industrial machine that churns out designs without regard for the individual. We offer a comprehensive virtual package and do not skimp on the number of calls, concepts, 3D renders, or necessary changes to ensure your happiness. We are not a company with 300 designers who handle projects without giving the client the attention they deserve. Moreover, we are completely transparent with the discounts we share from our vendors' trade discounts. We also offer direct designer prices from manufacturers to our clients. Our support is truly fast and reliable. Even in cases of urgency, we are pleased to be able to assist promptly and effectively. In summary, we are dedicated to providing highly personalized service and we accompany you throughout the entire project process, down to the last detail and the delivery of the last purchased item.
While in-store designers excel in their specialized retailer's product, they have limitations when it comes to sourcing from multiple providers. Being confined to a single source of furniture and decor can restrict the creativity and individuality of your design, often resulting in a catalog-like appearance that may not be desirable. Although we acknowledge the talent of those designers, we differentiate ourselves by offering the ability to work with various manufacturers and trade sources. We embrace diversity in styles and sources, allowing us to offer a wide range of options. With us, the possibilities are endless, and your design truly knows no bounds!
Well, the answer is all of them! We proudly serve clients throughout the United States. Our current process is entirely virtual, leveraging the power of video chatting as a valuable communication tool. This means you have direct and personalized access to us whenever you need it, whether it's through email, phone/video calls, or our platform chat. We are always just a quick call away, regardless of your location, whenever you require assistance.
Convenience: With our online services, you can enjoy the convenience of working with a professional designer from the comfort of your own home. There's no need to schedule in-person meetings or coordinate visits to showrooms. Everything can be done online at a time that suits you.
Cost-effectiveness: Our services offer more affordable options compared to traditional in-person services. By operating remotely, we can reduce overhead costs and pass on those savings to clients. You can find pricing packages that fit your budget without compromising on quality.
Personalized Attention: You will still enjoy a personalized attention. We focus our expertise and attention solely on your project. This allows for a more tailored and customized design experience, ensuring that your unique vision and preferences are brought to life.
Flexible Communication: Online platforms provide flexible communication channels, such as email, video calls, and virtual design presentations. You can easily connect with us, provide feedback, and collaborate on the design at your convenience. This flexibility ensures a smooth and efficient process.
Virtual Design Tools: We use advanced virtual design tools, such as 3D renderings, videos, panoramas, and virtual room planners. These tools allow you to visualize the design concept, make changes in real-time, and have a clear understanding of how your space will look before any work begins.
Yes! We are flexible and can accommodate various budgets. We work closely with you to align the design vision with your budget constraints, offering different options and alternatives to meet your needs.
Absolutely! We understand that your home may consist of multiple spaces that require attention and transformation. Whether it's your living room, bedroom, kitchen, or any other area, we offer exclusive discounts that cater to the diverse needs within your home. Simply reach out to us, let us know about the various spaces you wish to transform, and we'll provide you with a compelling discount offer that will make it even more enticing to bring your vision to life.
Our goal is to create a cohesive and harmonious design that reflects your personal style and preferences. If you have furniture pieces that hold special meaning to you or that you simply love, we can absolutely incorporate them into the design. During our collaboration, we will carefully assess your existing furniture and determine how it can be integrated into the overall design scheme. By blending your furniture with new elements, we can create a space that feels familiar and meaningful to you.
We can definitely guide you through the process of measuring your space accurately. We'll provide detailed instructions on how to measure, or you can even schedule virtual meets where we can assist you in taking measurements and assessing the layout of your space.
Certainly! We understand that you may have specific brands or products that you love and want to incorporate into your design. We welcome your input and encourage you to share any specific preferences or must-have items with us. Our goal is to create a personalized and customized space that reflects your unique style and taste. We will gladly work with your preferred brands and products, integrating them seamlessly into the overall design scheme. If needed, we can also provide alternative options that align with your vision and meet your design goals. Our aim is to ensure that you are delighted with the final result and that your space feels truly personalized to your liking.
No markups. We believe in providing honest and fair pricing to our clients without any hidden fees or markups. Our established relationships with vendors and manufacturers allows us to negotiate favorable pricing on your behalf, ensuring that you can enjoy exceptional value for your investment. By working with us, you can take advantage of these exclusive agreements and benefit from the cost savings we can secure for you.
We provide you with the ultimate way to shop. Through our services, we can offer you the best prices in the market. With our exclusive agreements with retailers and manufacturers, we can secure lower prices than what you would find in traditional stores. However, we understand that you may have different preferences. In that case, we are happy to provide you with direct shopping links to trusted stores where you can find the suggested products. We want to ensure that you have options and convenience in your shopping experience, while still benefiting from our expertise and access to great deals. Additionally, we never pressure you into making a purchase or push for sales.
We understand the importance of staying informed about your ordered items, and we strive to provide you with regular updates. Once your items have been shipped, we will notify you and provide tracking information whenever available. You will be able to track the progress of your package using the provided tracking links. Please note that while we make every effort to obtain tracking links for all orders, there may be instances where certain vendors do not provide us with this information. In such cases, we will ensure to keep you informed by updating the estimated ship date in your order details. Rest assured that we are committed to keeping you informed every step of the way.
Absolutely! We are here to assist you every step of the way, including with returns. If you encounter any issues with your purchased items or need to initiate a return, simply reach out to us, and we will gladly guide you through the process. We work closely with each vendor to ensure that we adhere to their specific return policies, including the designated return time window. Please keep in mind that custom-made items and final sale items are generally non-returnable. It's important to note that each vendor may have its own unique return and shipping policies, which we will communicate to you accordingly. Rest assured, we will make the return process as smooth and hassle-free as possible for you.
Upon delivering the initial idea/s, we will provide you with the chance to assess the quality of our services. If at this stage, by some rare cosmic alignment, you find yourself not floating on a cloud of satisfaction with our services, fear not! You have the power to request a refund. Yes, that's right, we won't tie you down to a subpar experience. Your happiness is our top priority, and if we haven't managed to dazzle you with our awesomeness, we'll gracefully refund your investment. However, please note that if you decide to proceed to the next phase or request modifications to the initial idea/s that require progression to the next phase, the refund guarantee for the service payment will be nullified. For more information please check our Policies.
Absolutely! We offer our expertise and services for both residential and commercial projects. Whether you're looking to revamp your home, transform your office space, or create an inviting atmosphere for your retail store, we have the knowledge and experience to bring your vision to life. Our team is skilled in designing functional and aesthetically pleasing interiors for various commercial spaces, including restaurants, hotels, boutiques, and more. We understand the unique requirements and considerations involved in commercial design, such as traffic flow, branding, and creating a welcoming environment for customers and employees. So, whether it's a cozy residential retreat or a bustling commercial establishment, we're here to help you achieve your design goals.